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The Civil Supplies Department discharges the important responsibilities of Public Distribution, enforcement of markets discipline and promotion of consumer awareness and protection of their interest. In the 60s and 70s it won many accolades for the pioneering achievements in the implementation of Universal Rationing System. The Department of Civil Supplies functions under the Department of Food, Civil Supplies and Consumer Affairs of the Government of Kerala. The Commissioner of Civil Supplies is the Principal Head of the Department and Principal Advisor to the Minister in charge of Food & Civil Supplies. The Director of Civil Supplies is the administrative head of the Department of Civil Supplies. He exercises the statutory functions entrusted with him under the Kerala Rationing Order 1966, PDS (Control) Order, 2001 and other control orders issued by the Government of Kerala under the Essential Commodities Act.

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The Civil Supplies Department discharges the important responsibilities of Public Distribution enforcement of markets discipline and promotion of consumer awareness and protection of their interests. The Public Distribution System came into existence in the state with effect from 01/07/1965. The state which has very high deficit in the production of food grains, the PDS has great relevance and importance. Keeping in view the importance and need of promotion of consumer awareness and protection of human rights, Government have formed a separate wing in the food, Civil supplies and Consumer Affairs Department in the secretariat to attend the subject, Consumer Affairs. Similarly a Consumer Affairs Cell has been formed in the Commissionerate of Civil Supplies also.

The functions carried out  by  the Department  can be broadly divided into the following three categories.

1) Control of Rationing and marketing of essential commodities

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In the state,which was very high deficit in the production of food grains,the PDS has great relevance and importance.Timely lifting of commodities allocated from central pool and ensuring distribution of the same through more than 14000 ration shops and ensuring timely lifting and distribution of tha same is a major function of the Department.The Department keep vigil to discourage  and prevent hoardings and black marketing of essential commodities.

 

2) Consumer Affairs

Keeping in view the importance and need for promotion  of consumer awareness  and protection of their rights,Government of Kerala formed a seperate wing in the Food Civil Supplies and Consumer affairs Department in the secretariate to attend to the subject,Consumer Affairs.This wing works under the Additional Secretary to Government with supporting staff.Accordingly a Consumer Affairs Cell has been formed in the Commissionerate of Civil Supplies also.

 

3) Consumer Dispute Redressal Commission (CDRC) and Fora (CDRFs)

As per the Consumer Protection Act 1986,Government of Kerala set up the State Consumer Dispute Redressal Commission and the Consumer  Dispute Redressal Fora at three regional places.On 03/10/1991,seperate fora were established for all the 14 districts.Now the State Consumer Dispute Redressal Commission ,which is the state level apex body and 14 district fora were functioning in full fledged manner.

 

4. Distribution of Kerosene

Distribution of kerosene is governed by the Kerala Kerosene Control Order, 1968 promulgated by the State Government under the essential Commodities act, 1955. As per this order, sufficient number of Kerosene Wholesale Dealers (KWDs) are appointed by the District Collector concerned and these KWDs lift the stock of kerosene allotted to them every month by the Departmental Officers from respective companies, IOC, BPC, IBP and HPC and make it available for distribution to the ARDs who in turn lift the stock allotted to them and distributed to the card holders.The scale of distribution is 0.5 liters per month for electrified houses and 4 liters per month for non- electrified houses for lighting purposes.  2532 kl Kerosene is  issued as for  fishing purposes minimum deposit of Rs 2500 at their order.

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Ration Card Mobile App

Ente Ration Card is an initiative of Civil Supplies Department of Government of Kerala. This app provides details of members in a Ration Card, Application Status and monthly quota.

Overall Features

View full Ration card details including card type, monthly allocation and Application Status

Description and other relevant details

Get details of all members in the Ration Card

Secured Access to information on demand

Information provided to General public

Enrolled users can view the complete details of their Ration Card

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